100% Discount || Business Communication and Ethics in Organizations -2022

This course is specially designed for Business and Engineering Students.

Communication Skills (Oral)

• Definitions and Conditions, Modes; verbal, non-verbal, vocal, non-vocal, sender, receiver, encoding, decoding, noise, context, emotional, relationships, etc.
• Language and perception, Distortion of thought, interference.
• Non-verbal, body language, physical appearance, cultural differences, etc.
• Barriers to Comm: ambiguity, context, closure, prediction, pseudo listening.
• Listening: effective listening, benefits, and ethics for the listener.
• Personal and interpersonal skills/perceptions.
• Communication dilemmas and problems.
• Public Speaking – speaking situations/ interviews

Written Communication

• Types of messages and various approaches
• Formal/ Business letters various types
• Memos (brief revision).
• Notices and minutes of meetings, agenda, layout, language, Leadership styles.
• Contracts and agreements (basic theoretical knowledge and comprehension).
• Tenders (basic theoretical knowledge and comprehension).
• Business reports (Short and Long) Research / Scientific reports.

Engineering / Business Ethics

• Course objective.
• Need for code of ethics, importance
• Type of ethics, involvement in daily life, professional ethics
• Problems/conflicts/dilemmas in application.

RECOMMENDED BOOKS FOR THIS COURSE

(01) Report Writing for Business by Lesikar and Pettit

(02) Business & Professional Communication by Roach, Gant, Allyn Perigo & Bacon

(03) Engineering Ethics by Flederman

Course Outline For The Course in Detail

Introduction to Business Communication in Organizations

Why Business Communication?

Introduction to Communication

Definition of Communication

1. Types of Communication
2. Verbal Communication
3. Nonverbal Communication

Technological Communication

1. Levels of Communication
2. Intrapersonal Communication
3. Interpersonal Communication
4. Small-Group Communication
5. Organizational Communication
6. Public Communication
7. Mass Communication

Non-Verbal Communication

Reinforcement, Modification, Substitution, Regulations of Non-Verbal Communication

Codes of Nonverbal Communication

1. Temporal Codes
2. Chronemics
3. Time Orientations
4. Psychological Time
5. Person-Oriented Codes
6. Physical Appearance & Dress
7. Gestures & Body Movements
8. Facial Expressions
9. Eye Contact
10. Personal Space & Touching Behavior
11. Vocal Characteristics
12. Environmental Codes