Requirements
-
None
Description
This course will teach you how to build a contact center based on Amazon’s Connect Contact Center Platform as a Service (PaaS). Amazon Connect provides a very easy to use graphical interface to set up the solution in mere minutes. The course focuses on setting up a small contact center environment to meet the needs of a small business.
You will learn the following:
– How to acquire a toll free number of a direct inward dial (DID) telephone number
– How to set up your Interactive Voice Response (IVR) menu
– Set up hours of operation
– Route calls based on the option selected during IVR menu
– Transfer calls to internal and external parties from the IVR menu
– Set up music on hold for callers
– and much more …..
Who this course is for:
- Small Business Owners
- Entrepreneurs
- VoIP Engineers and Architects
- Call Center Admins
- Technology Hobbyists
Get this Deal
[100% Discount]
GET THIS DEAL
تخفيضات,كوبونات,كوبون,عروض,كوبون كل يوم
Get this Deal,Get this Deal
udemy sale,udemy for business,udemy discount,udemy gutschein,business administration,discount factor,course deutsch,course catalogue,udemy course discount,javascript courses online,javascript course,freebies,toefl speaking,excel courses online,excel courses,excel templates dashboard,software engineering course online,software engineering course,
