Helpdesk

Udemy Advanced, Discount, Helpdesk, Support, Technicians, Troubleshooting

100% Discount || Advanced IT Troubleshooting for Helpdesk Support Technicians

March 22, 2022

Requirements To have some previous experience of IT Support, this course is intended as a knowledge base type guide for existing technicians Description Over this course, you’ll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers, […]

Udemy Advanced, Discount, Helpdesk, Support, Technicians, Troubleshooting

100% Discount || Advanced IT Troubleshooting for Helpdesk Support Technicians

February 28, 2022

Udemy Computer, Desktop, Discount, Fundamentals, Helpdesk, Network, Support

100% Discount || Computer Network Fundamentals- IT Helpdesk & Desktop Support

February 28, 2022

Requirements 1 year or more of experience as an IT professional at a helpdesk support level Description Over this course, you’ll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following: * Switches vs Hubs * Half duplex and full duplex data transmissions * IPv4 and IPv6 * Quality of […]

Udemy Advanced, Discount, Helpdesk, Support, Technicians, Troubleshooting

100% Discount || Advanced IT Troubleshooting for Helpdesk Support Technicians

February 27, 2022

Udemy Computer, Desktop, Discount, Fundamentals, Helpdesk, Network, Support

100% Discount || Computer Network Fundamentals- IT Helpdesk & Desktop Support

January 25, 2022

Udemy Active, Administration, Directory, Discount, Helpdesk, Technicians

100% Discount || Active Directory Administration for Helpdesk Technicians

April 4, 2021

Requirements To have basic knowledge of using a computer system in general (i.e. home use) Description Active Directory has been around since Windows 2000 and is the largely the same for anything above this, i.e. Windows Server 2016 Both Group Policy and Active Directory are key skills for any IT professional / helpdesk technician and […]