Technicians

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100% Discount || IT/Desktop Computer Support- Troubleshooting for Technicians

Requirements To be an IT support professional with at least a year’s experience Description Over this course we’ll be covering some real world issues that can often appear when troubleshooting computer systems. Some of the topics covered are as follows: * An overview of physical and logical troubleshooting, explaining the differences between the two and […]

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Advanced IT Troubleshooting for Helpdesk Support Technicians
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100% Discount || Advanced IT Troubleshooting for Helpdesk Support Technicians

Requirements To have some previous experience of IT Support, this course is intended as a knowledge base type guide for existing technicians Description Over this course, you’ll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers, […]

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Advanced IT Troubleshooting for Helpdesk Support Technicians
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100% Discount || Advanced IT Troubleshooting for Helpdesk Support Technicians

Requirements To have some previous experience of IT Support, this course is intended as a knowledge base type guide for existing technicians Description Over this course, you’ll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers, […]

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Malware Analysis
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100% Discount || Malware Analysis & Incident Response for IT Technicians

Requirements To be an IT Technician with approximately 1-2 years of experience within the IT industry. Description Over this course, we’ll be covering some of the ways that you can prevent and respond to IT security incidents, such as a ransomware attack, on your organisation’s network. Course topics include the following: * An explanation of the key […]

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Desktop Support / Troubleshooting- Healthcare IT Technicians
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100% Discount || Desktop Support / Troubleshooting- Healthcare IT Technicians

Requirements Some previous experience of using Windows 10 at an intermediate level, i.e. a home user Description Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a healthcare IT environment such as a hospital. Topics covered include the following: * Various types of hardware & […]

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Information Security Basics for IT Support Technicians
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100% Discount || Information Security Basics for IT Support Technicians

Requirements To be an IT Support Technician with at least 1-2 years of professional experience Description Over this course, we’ll be covering some of the basics surrounding information security, and what you need to know in order to be compliant with most of the world’s data protection policies, as well as some of the different […]

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IT/Desktop Computer Support- Troubleshooting for Technicians
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100% Discount || IT/Desktop Computer Support- Troubleshooting for Technicians

Requirements To be an IT support professional with at least a year’s experience Description Over this course we’ll be covering some real world issues that can often appear when troubleshooting computer systems. Some of the topics covered are as follows: * An overview of physical and logical troubleshooting, explaining the differences between the two and how […]

More

Advanced IT Troubleshooting for Helpdesk Support Technicians
, , , , ,

100% Discount || Advanced IT Troubleshooting for Helpdesk Support Technicians

Requirements To have some previous experience of IT Support, this course is intended as a knowledge base type guide for existing technicians Description Over this course, you’ll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers, […]

More

Desktop Support / Troubleshooting- Healthcare IT Technicians
, , , , ,

100% Discount || Desktop Support / Troubleshooting- Healthcare IT Technicians

Requirements Some previous experience of using Windows 10 at an intermediate level, i.e. a home user Description Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a healthcare IT environment such as a hospital. Topics covered include the following: * Various types of hardware & […]

More

Desktop Support / Troubleshooting- Healthcare IT Technicians
, , , , ,

100% Discount || Desktop Support / Troubleshooting- Healthcare IT Technicians

Requirements Some previous experience of using Windows 10 at an intermediate level, i.e. a home user Description Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a healthcare IT environment such as a hospital. Topics covered include the following: * Various types of hardware & […]

More

Malware Analysis
, , , , ,

100% Discount || Malware Analysis & Incident Response for IT Technicians

Requirements To be an IT Technician with approximately 1-2 years of experience within the IT industry. Description Over this course, we’ll be covering some of the ways that you can prevent and respond to IT security incidents, such as a ransomware attack, on your organisation’s network. Course topics include the following: * An explanation of the key […]

More

IT/Desktop Computer Support- Troubleshooting for Technicians
, , , , ,

100% Discount || IT/Desktop Computer Support- Troubleshooting for Technicians

Requirements To be an IT support professional with at least a year’s experience Description Over this course we’ll be covering some real world issues that can often appear when troubleshooting computer systems. Some of the topics covered are as follows: * An overview of physical and logical troubleshooting, explaining the differences between the two and how […]

More

Information Security Basics for IT Support Technicians
, , , , ,

100% Discount || Information Security Basics for IT Support Technicians

Requirements To be an IT Support Technician with at least 1-2 years of professional experience Description Over this course, we’ll be covering some of the basics surrounding information security, and what you need to know in order to be compliant with most of the world’s data protection policies, as well as some of the different […]

More

Desktop Support / Troubleshooting- Healthcare IT Technicians
, , , , ,

100% Discount || Desktop Support / Troubleshooting- Healthcare IT Technicians

Requirements Some previous experience of using Windows 10 at an intermediate level, i.e. a home user Description Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a healthcare IT environment such as a hospital. Topics covered include the following: * Various types of hardware & […]

More

Information Security Basics for IT Support Technicians
, , , , ,

100% Discount || Information Security Basics for IT Support Technicians

Requirements To be an IT Support Technician with at least 1-2 years of professional experience Description Over this course, we’ll be covering some of the basics surrounding information security, and what you need to know in order to be compliant with most of the world’s data protection policies, as well as some of the different […]

More

Information Security Basics for IT Support Technicians
, , , , ,

100% Discount || Information Security Basics for IT Support Technicians

Requirements To be an IT Support Technician with at least 1-2 years of professional experience Description Over this course, we’ll be covering some of the basics surrounding information security, and what you need to know in order to be compliant with most of the world’s data protection policies, as well as some of the different […]

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Active Directory Administration for Helpdesk Technicians
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100% Discount || Active Directory Administration for Helpdesk Technicians

Requirements To have basic knowledge of using a computer system in general (i.e. home use) Description Active Directory has been around since Windows 2000 and is the largely the same for anything above this, i.e. Windows Server 2016 Both Group Policy and Active Directory are key skills for any IT professional / helpdesk technician and […]

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Desktop Support / Troubleshooting- Healthcare IT Technicians
, , , , ,

100% Discount || Desktop Support / Troubleshooting- Healthcare IT Technicians

Requirements Some previous experience of using Windows 10 at an intermediate level, i.e. a home user Description Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a healthcare IT environment such as a hospital. Topics covered include the following: * Various types of hardware & […]

More

Advanced IT Troubleshooting for Helpdesk Support Technicians
, , , , ,

100% Discount || Advanced IT Troubleshooting for Helpdesk Support Technicians

Requirements To have some previous experience of IT Support, this course is intended as a knowledge base type guide for existing technicians Description Over this course, you’ll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers, […]

More

Information Security Basics for IT Support Technicians
, , , , ,

100% Discount || Information Security Basics for IT Support Technicians

Requirements To be an IT Support Technician with at least 1-2 years of professional experience Description Over this course, we’ll be covering some of the basics surrounding information security, and what you need to know in order to be compliant with most of the world’s data protection policies, as well as some of the different […]

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